We Provide Tech Support

You can get support online, via email, video, chat and telephone

You are never alone in the dark

As a paying customer you'll receive world-class tech support from our U.S. based tech support team. You can get support through several channels:

  • Online Support
    You have access to our online documentation and knowledge base 24/7/365. Use this to quickly answer any questions you may have.
  • Email Support
    You are allowed to send our tech support team an unlimited number of support emails. Use this option when you need to ask a specific question.
  • Video Support
    Watch online videos that explain how to manage various aspects of your site.
  • Chat Support
    Chat with our support team in real time using Skype. Use this option when you need to ask a specific question.
  • Phone Support
    Need to hear the sweet sound of someone's voice? Call us during regular business hours for phone support. Use this option when you need to ask a specific question and have exhausted the other resources.

We Provide Training

Ongoing training and support

You also get training to manage your new online business, to track and measure online advertising campaigns and several other topics that relate to running a successful website.

You can also receive expert training from our webinars. Webinars are provided separately from our regular tech support.

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